DPD parcel tracking is the leading courier service in Germany. It is conscious of its role in society, therefore, is a green company that is always in search of improving its research models for smart city logistics. DPD takes its quality and environment very seriously and therefore has banked ISO 9001 certification. It has an easy registration process with over 7,500 parcel shops. However, it has an easy to use App that can be used for swift tracking, deliveries, and effective customer service. Upon registering, the customer can make the most of the features however it is not mandatory to subscribe.
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As soon as the order is placed, one of the company’s representatives collects the parcel from the premises within 1 to 2 working days. Spread over 230 countries, DPD has a fine reach in the market with good knowledge and expertise.
One of the finest options they have is the ‘express delivery’ option, which transports the commodities globally, on an urgent basis. All deliveries are closely monitored and sensitively handled. Upon the completion of the assigned task, DPD informs the customers of an online receipt. However, it also offers insurance of Euro 520 for regular customers but rising for corporate clients.
The website also offers the option of checking and requesting a quote before confirming the package. In case the customer wants to redirect the parcel, it cannot be done unless the Pickup parcel shop is altered. The recipient has the option of collecting the parcel 3 ways; delivered at home, pick up at the parcel shop, or have it left at a third location. Moreover, if the parcel is dispatched at 6:00 am, it can be delivered the same day as well.
Many customers get confused between the package reference and the shipment reference. Package reference is the number that the customer gets when the order is delivered and completed. However, the latter refers to the tracking number while the order is in process.
With the global pandemic, DPD follows strict SOPs and requests the customers to check with the parcel shops and customer centers to find out about the applicable Corona regulations. To locate a missing parcel, the customers are required to fill out the contact form on the website, International: Versandplanung & Export-Tipps | Support » DPD or get in touch with customer service at +49-6021-8430.